Privacy Policy
Effective Date: September 15, 2024
1. Introduction. Welcome to Cypress Roots ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cypress-roots.com] (the "Site"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, do not access the Site.
2. Information We Collect. We may collect personal information that you provide to us directly, such as when you sign up for newsletters or updates, contact us through our contact forms, make a purchase or register an account. The types of personal information we may collect include name, email address, phone number, payment information (for purchases), comments, feedback, product reviews, recommendations, and personal profile, any other information you choose to provide. We may also collect non-personal information automatically when you visit our Site including, but not limited to, IP address, browser type, operating system, referring URLs, pages visited, time spent on the Site, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
3. Credit Card Information We do not store your credit card information on our servers. When you make a purchase, your credit card information is processed securely through a third-party payment processor. This payment processor is responsible for handling and securing your credit card details. We do not have access to or retain your credit card number, CVV, or expiration date. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.
4. Cookies and Tracking Technologies. We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us understand how you use our Site and improve our services. You can manage your cookie preferences through your browser settings.
5. How We Use Your Information. We use the information we collect in to provide, operate, and maintain our Site, process transactions and manage your orders securely, to communicate with you, including sending updates, newsletters, and promotional materials (you may opt out at any time), to improve our Site and services based on your feedback and usage, to respond to your inquiries and
provide customer support, to comply with legal obligations and resolve any disputes, to create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; and to comply with any applicable laws and regulations.
6. Sharing Your Information. We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
a. Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, email communication, and analytics.
b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information as part of the transaction.
7. Security. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. For credit card transactions, we use a reputable third-party payment processor to ensure that your credit card information is handled securely. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
8. Third-Party Links. Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Your Rights. Depending on your location and applicable laws, you may have certain rights regarding your personal information, including accessing and updating your personal information, requesting deletion of your personal information, opting out of receiving marketing communications. To exercise these rights, please contact us via email at cypressrootscraftherbalism@gmail.com or send us mail PO Box 7, Nucla, CO 81424.
10. Changes to This Privacy Policy. We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site and updating the "Effective Date"; at the top. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.